Now Hiring - Spa Assistant Sales Manager in Cranston, RI

$40,000/year + potential commission

As the leading provider of laser hair removal in South Florida, our goal is to continue to provide affordability and accessibility of services to all customers both locally and around the nation. We are looking for a hardworking, passionate, and committed individual to join our ever-growing team. We believe the key to success is putting our employees and customers first. As we expand rapidly, you will have the opportunity to excel and grow in your role and the company to further your career. Come and join our Semper Laser family! We have the best laser (Gentle Max pro-Candela) and a great working environment.

We are looking for an ambitious, full-time Assistant Sales Manager to join our team. The ideal candidate is a team-oriented individual with experience in sales, team management, and superior customer service. A strong candidate would have experience with our service- Laser Hair Removal.

OPERATING HOURS/SCHEDULE:

Mondays - Fridays (9am- 8pm), Saturdays (9am- 5pm)

Average schedule, 3 weekdays with a Saturday. Total of 4 days worked each week.

Out of state travel is required for training. Company covers travel costs!

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RESPONSIBILITIES:

• Assist Sales Manager in controlling and supervising the daily operation of the facility and be able to make decisions;
• Ensure compliance with all policies and procedures through regular store management;
• Develop sales strategies to increase revenue;
• Ensure that the team is reaching sales goals;
• Keep daily operations running within the existing budget;
• Oversee the administrative department;
• Report directly to the Sales Manager responsible for the Unit;
• Ensure, together with the Sales Manager, that the required safety procedures are being followed as defined by the Medical Director;
• Guarantee a safe work environment and use fast crisis management skills;
• Work with the Sales Manager to define and manage work shifts, ensuring that the facility is clean and in compliance with Semper Laser’s guidelines;
• Follow up with customers (especially with the unsatisfied ones);
• Supervise employees regarding operational issues and procedures;
• Assist the Sales Manager with the process of for recruiting, hiring, developing, and reviewing employees when needed;
• Oversee the training of new employees;
• Develop employees by providing ongoing feedback, establishing performance

expectations and by conducting performance reviews;

• Maintain an accurate and up-to-date plan of facility staffing needs. Prepare

schedules and ensure that the facility is staffed for all shifts;

• Lead and collaborate with the marketing department to provide actionable opportunities in which Semper Laser can interact and give back to the community;
• Always study and analyze the sales process trying to isolate the most recurring objections so we can constantly update our sales script to handle it;

QUALIFICATIONS:

• Previous experience in Sales/Retail Management or other related fields;
• Bachelor’s Degree preferred
• Strong customer services skills;
• Fluent in English;
• Have a good personal presentation;
• Ability to make decisions, multitask and prioritize;
• Strong communications skills;
• MS Office;
• Have a valid driver’s license;

STAFF SUPERVISION:

• 3+ employees'

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 10 hour shift
• Day shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Suite 1002 Cranston, RI 02920: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have any conflicts that would interfere with the schedule?

Experience:

• Customer service: 2 years (Required)

Language:

• more than one language (Preferred)

Work Location: One location